Save the Date, Webinar 2018-06-08 : the 4 success factors of a CRM project
Discover how digital transforms customer relationships and comments that can help you.
The Customer Relationship Management (CRM) or CRM (Customer Relationship Management) tools allow the company to centralize, analyze and exploit customer data. The use of a CRM has many advantages plus a set up must be thought upstream.
As part of the Digital Month by the Discharged, an event organized in June by the CCI Paris Ile-de-France centered on the digitization of customer relations, digesters and one of its partners the company HeadsUp Discover the levers of success and the mistakes to avoid to succeed in its CRM project.
According to sources, between 20% and 70% of CRM projects fail
Reasons for failure